Observe.AI's tech to monitor and coach call centre agents raises $26m

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Observe.AI's tech to monitor and coach call centre agents raises $26m

With the funding, the start-up plans to open a third office in Dallas and double its workforce. Observe.AI also wants to invest in company culture by sending employees on regular “field trips”. Observe.AI, a start-up that has developed a voice AI platform that can …
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Netflix is spiraling toward a 'recipe for disaster,' investor warns after downgrade

Netflix and chill? At Needham, it’s more like Netflix and sell. The firm’s downgrade on Tuesday of the stock to underperform from hold painted a grim picture of the streaming company’s near-term outlook: Analyst Laura Martin predicted Netflix would lose as …
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GameStop Plunges on Tumbling Sales and Bleak Outlook

GameStop’s stock plummeted 13% in premarket trading, as the U.S. videogame retailer issued a bleak outlook amid plunging sales. GameStop’s stock plummeted 13% in premarket trading, as the U.S. videogame retailer issued a bleak outlook amid plunging …
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UK pub sector expands for first time in 10 years

Britain’s pubs have seemed to be in state of terminal decline over the last decade, with about 700 drinking holes shutting every year. However, official figures suggest the sector may now be turning a corner. According to the Office National Statistics, there was …
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KPMG's UK profits drop 14% as it battles to restructure

Big Four accountancy firm KPMG has reported a 14 per cent drop in annual profits as it battles to sustain its audit practice after two years of reputational damage and a flurry of partner departures. Profits fell to £307m from £356m in the 12 …
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