It's the end of accounting software, Xero CEO Rody Drury proclaimed at Xerocon Austin on Dec. 6. He was referring to how cloud accounting software, like Xero, is now moving away from just automating back office accounting functions, to building a seamless front office. This means that business users
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Brick-and-mortar retailers hoping to fend off Amazon.com Inc. need to deploy the one weapon that could set them apart: top-notch customer service, provided by actual humans. But making that goal a reality relies on something they've not really invested in — well-trained employees with the kinds of
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Elsewhere, here's Bloomberg's Zeke Faux with “Millions Are Hounded for Debt They Don't Owe. One Victim Fought Back, With a Vengeance.” It begins with an anecdote about a debt collector threatening to rape a woman because her husband refused to pay a payday loan that, as it turns out, he never
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The carmaker plans to add autonomous-driving functions step-by-step, first allowing more cars to handle single-lane driving by themselves, and subsequently navigate urban roads, including intersections, by 2020, said Yutaka Sanada, a Nissan senior vice president, at Bloomberg's Year Ahead Asia
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Hospital spokeswoman Arleen Ryback did not confirm or deny that 10 patients had died as described in the lawsuit. Employees contacted by Bloomberg News said they did not recall the patient deaths or interacting with Zayas, the whistleblower. “The person in question is a whistleblower and until there
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